eGuide/downloadable product purchases made on www.ellefitactive.com are non-refundable. In the case where a purchase error is made please contact us via email@example.com to discuss a resolution. Note: This refund policy stands due to the nature of downloadable products but please remember I want you to be happy. Do not hesitate to contact if you would like to discuss anything.
In the event of a poster being damaged during transit, please send an email including photos of the postal tube and poster to firstname.lastname@example.org to organise a replacement.